Terms of Service
Welcome to MANASIK. Please read the following Terms of Service carefully before using our website or making any booking.
1. Acceptance of Terms
By using this website or any of our services, you agree to be bound by these Terms. If you do not agree, please do not use the site.
2. Services Provided
We offer Hajj, Umrah, and religious tourism services to Saudi Arabia, including:
- Visa processing
- Flight booking
- Hotel reservations
- Local transportation
- Religious guidance
3. Booking and Payment Terms
- An initial deposit is required to confirm the booking. The remaining balance must be paid before the trip.
- All prices are subject to change based on availability or airline/hotel rate changes.
- Final booking confirmation is sent after full payment is received.
4. Cancellation & Refund Policy
- Cancellations are subject to our cancellation policy.
- Administrative or third-party fees (e.g., airlines, hotels) may be deducted.
- No refunds for clients who obtain a visa but do not travel without a valid reason.
5. Responsibilities
- We are not liable for delays or cancellations caused by circumstances beyond our control (e.g., weather, government decisions, technical failures).
- We are not responsible for lost or damaged luggage. Clients are encouraged to obtain personal travel insurance.
6. Visas and Government Requirements
- It is the client’s responsibility to provide accurate and complete information.
- Visa approvals are subject to official authorities. We do not guarantee final approval.
7. Changes to Terms
We reserve the right to update these Terms at any time. Continued use of the website after changes implies acceptance.
